Guest FAQs

Thinking of booking with Bay and Beyond Getaways? Here’s everything you need to know.

You can book directly through our website using the Book Now button or via Airbnb.
Booking direct with us is 10% cheaper!
Yes. We’ve partnered with Truvi for guest deposits. Once your booking is confirmed, Truvi will contact the lead guest via a secure link with full instructions.

The verification process requires:

A government-issued photo ID

A credit or debit card

You can then choose between:

Refundable Deposit – £500 deposit + £10 fee (currency equivalent), refunded after your stay, subject to inspection

Damage Waiver – Non-refundable £30 (currency equivalent)

Check-in details will be sent once verification is complete.

Booking & Payment

Check-in is from 4:00 PM and check-out is by 10:00 AM.
Early check-in or late check-out may be available—just let us know!
All properties offer self-check-in using secure key boxes or smart locks. We’ll send full instructions the day before arrival.

All our homes include:

Fast WiFi

Fresh towels & linens

Kitchen essentials

Toiletries

Smart TVs (some with Netflix)

Some properties also include sea views, balconies, or outdoor dining areas.
You can reach us any time on 01803 262242. We’re here to help with anything you need.
Some properties are pet-friendly. Please check the listing or contact us to confirm before booking.

Many of our properties include free parking, either on-site or nearby. Check the listing or ask us directly for info.
Most homes are just a short walk from beaches, harbours, or town centres. You’ll also receive a digital welcome guide with local recommendations.

Just leave the space tidy and take out any rubbish. We take care of the cleaning.
If the property’s available, we’d love to extend your stay. Just call us on 01803 262242.

Complete our simple form to send us your hosting question. We'll take a look and get back to you.